Disclaimer: For any dental-guaranteed treatment it has to be performed by our dentist. The patient has to follow our dentist advice and come every 6 months for a regular check-up and oral hygiene maintenance.
How can I claim a guarantee?
The guarantee is provided by the treating dentist and dental clinic.
To claim remedial work under the terms of the guarantee, you must contact us directly, immediately, and before taking any other action. We will arrange the remedial work for you.
What is the coverage of a guarantee?
The guarantee applies if under normal conditions such as dental work breaks, loosens, cracks or the filling falls out. The guarantee is only valid for implants if our dentist completes the entire work i.e. places the implant post, abutment and crown(s), bridge or denture as well. The guarantee does not cover temporaries (e.g. temporary crowns) nor the cost of travel, accommodation nor any consequential losses incurred by the patient.
When will the guarantee be reduced or invalidated?
If the patient does not undergo routine check-ups at least once a year, during the guarantee period, at our clinic.
If oral hygiene is neglected.
If the dentist’s instructions are not followed (e.g. night-guard/denture is not worn during the night).
If removable restorations such as partial or full dentures are not kept and maintained properly.
If the gum tissue or jaw bone is receding.
If there is a gum disease, periodontal problem or unforeseen root canal treatment.
In the event of accidental damage (e.g. dropping the denture).
If there is a general illness occurring that has negative effects on the dental condition (e.g. diabetes, epilepsy, osteoporosis, condition after X-rays or chemotherapy).
If the guaranteed dental work or any part of it is continued or corrected at another clinic without prior notification and agreement.
What should I do after surgery?
Start gentle rinsing of the mouth the day after surgery.
Frequent gentle rinsing with lukewarm saltwater will aid the healing process (add one-half teaspoon of salt to a 6oz glass of water). Avoid the use of a water-pik toothbrush.
Is there anything I should avoid consuming after surgery?
Yes! Avoid alcohol with post-operative medications, commercial mouth rinses, and hot fluids.
Can I smoke after surgery?
Avoid smoking for the time specified by the doctor. Smoking increases the heat in the surgical site and significantly lowers the body’s ability to heal the surgical site.
Can I drink using straws?
The use of a straw creates negative pressure in your mouth and will tend to loosen the sutures.
There is still some bleeding after surgery. What should I do?
Bleeding after surgery may continue for several hours. The best way to stop bleeding is to:
Fold two pieces of damp gauze over the extraction site and gently bite for 30-60 minutes, making sure pressure is applied to the extraction site.
Keep your head elevated.
If bleeding continues, use gauze for an additional 30 minutes.
My mouth is swelling after surgery. What should I do?
Swelling is the body’s normal reaction to surgery and healing. The swelling will not become apparent until the day following surgery and will not reach its peak for 2-3 days. After this time, the swelling should decrease but may persist for 7-10 days.
Immediate use of ice packs
Apply the ice packs to the outside of the face 20 minutes on and then 20 minutes off while awake for the first 24 hours. After 48 hours, begin use of a warm, moist compress to the cheek.